N2O Chargers – Customer Agreement
Our Nitrous Oxide Policy & Customer Agreement
Our Nitrous Oxide Policy
Our products include an extensive range of whipped cream making equipment, including cream chargers that contain potentially lethal Nitrous Oxide (N2O) gas. With the introduction of the Psychoactive Substances Act 2016, we are legally required to carry out due diligence checks to ensure these products don’t fall into the hands of those who may intend to abuse or misuse them. All Nitrous Oxide products for sale on this website are for use in the preparation of food and beverages only. We retain the right to refuse to sell to anyone we suspect may have the intention of misusing our products.
We have a number of measures in place to prevent misuse of our N2O products:
We operate a KYC (Know Your Customers) Policy. We will conduct due diligence on checks prior to dispatch.
All customers must be over the age of 18 to purchase any of our Nitrous Oxide products. All customers will be required to provide a form of ID proving this. We accept the following:
- Passport
- Driving License
- Military ID Card
- Biometric Residency Card
- Citizen Card (PASS hologram)
All customers must agree to our Declaration of Use to confirm that they: understand the risks associated with N2O misuse and guarantee that our products will only be used for food/beverage preparation and not be misused in any way.
Couriers will only deliver to the named purchaser. ID will be required for all deliveries for all customers. We do not operate a Think21 or Think25 Policy. All customers will be required to provide ID prior to dispatch and upon delivery.
If we believe you are purchasing cream chargers for the purpose of misuse, we will refuse the sale, in which case we will store your details in our secure customer database, and you will not be able to purchase from us again in the future.
We do NOT ship orders to University halls of residence, colleges, schools or hospitals.
Customer Agreement
Each customer that purchases nitrous oxide (an age restricted product) they must agreed to our terms & conditions for our online ordering platform. Our Customer agreement:
Statement 1
You understand that inhalation of Nitrous Oxide carries a risk of serious health consequences. The risks of such misuse include narcosis, asphyxiation and potentially death.
Statement 2
You confirm you are the named purchaser and that you are at least 18 years of age.
Statement 3
You confirm that you do not intend to misuse the Goods for their psychoactive effects, or supply the Goods to anyone who you believe (i) may be under 18 years of age, or (ii) may misuse the goods for their psychoactive effects
Statement 4
You will take all reasonable measures to ensure that the products are used only in accordance with the instructions and will be kept secure so that they cannot be misused by children or others.
Statement 5
You will ensure that if reselling our products that any signage, labelling or information which relates to or accompanies the products explains it is for catering or erotic use and does not suggest any other use. You confirm that you are aware of the HAZARDOUS nature of Nitrous Oxide and will not interfere with the packaging to obscure safety information and will take all necessary measures with regards to storage and transportation of the cartridges. The cartridges will NEVER be put aboard an aircraft, heated in any way or pierced with anything other than a cream whipper.
By ordering from our online platform and clicking ' I agree to the terms & conditions' at the checkout it signifies that you have agreed to these terms, conditions and statements provided above.
We reserve the right to refuse any sale and will make a none-discriminative decision based on an analysis of each individual order, whether or not the order will be accepted, if it passes our due diligence checks and shows no obvious sign of suspected misuse. Your order will be cancelled if you can’t or won’t meet any of the above statements. If you fail to comply with our due diligence checks, your order will be refunded minus a £5.50 admin fee to cover the time and costs involved with manually checking and refunding your order.
If you do not wish to be subject to our due diligence checks, please do not order from our website. If you are concerned that someone you know maybe at risk of Nitrous Oxide abuse or misuse, please contact us immediately so we can take steps to block any future purchases. Contact us via email sales@creampiecatering.com
By ordering from our online platform and clicking ' I agree to the terms & conditions' at the checkout it signifies that you have agreed to these terms, conditions and statements provided above.
Nitrous Oxide (Cream Chargers) & Cream Whipper Safety
Our products include an extensive range of whipped cream making equipment, including cream chargers that contain potentially lethal Nitrous Oxide (N2O) gas. Before attempting to use any of our gas cartridges, ensure that you take the time to read through any and all manufacturer’s instructions that come complete with our products. When using your cream whipper, no more than 1 charger should be released in a 1/4L or 1/2 litre whipper, and no more than 2 chargers for a 1 litre whipper.
Important safety information:
Please only use with a device approved for this cartridge and follow manufacturer’s instructions. The chargers contain Nitrous Oxide under great pressure. Any attempt to pierce the sealing cap of these chargers without the correct equipment could result in EXPLOSION INJURY & SERIOUS FREEZE BURNS. -Non-aerosol. Non refillable. Recyclable steel. -Never dispose of full cartridges. -Keep out of reach of children. -Explosion danger: 50C max temperature. -Storage and operating temperature: 3C (minimum) 50C (maximum). -Do not take on-board an aircraft. -For food use only.
If you are burnt by freezing N2O you must immediately seek medical advice. An N2O burn can cause deep tissue damage, which may not be immediately obvious at the time of the injury. NEVER inhale Nitrous Oxide or use it for its psychoactive effects. Inhalation of Nitrous Oxide carries a risk of serious health consequences. The risks of such misuse include narcosis, asphyxiation and potentially death.
MISUSE: buying cream chargers as a source of Laughing Gas Nitrous Oxide is sold only for the purpose of catering - we do not condone any off-label usage. The nitrous oxide contained within the nitrous chargers is identical to the gas used as an anaesthetic in medical environments which can tempt people to use it as ‘laughing gas’. We would like to remind our customers of the potentially fatal consequence of abusing nitrous oxide and the dangerous effects of Nitrous Oxide abuse. If you or anyone you know has any more questions regarding the dangers and effects a good source of information is Talk to Frank. NITROUS OXIDE IS SOLD ONLY FOR THE PURPOSE OF CATERING You must NOT misuse the Goods for their psychoactive effects, or supply the Goods to anyone who you believe (i) may be under 18 years of age, or (ii) may misuse the goods for their psychoactive effects. You will take all reasonable measures to ensure that the products are used only in accordance with the instructions and will be kept secure so that they cannot be misused by children or others.
Sale Refusal
We reserve the right to refuse any sale and will make a none-discriminative decision based on an analysis of each individual order, whether or not the order will be accepted, if it passes our due diligence checks and shows no obvious sign of suspected misuse. Your order will be cancelled if you can’t or won’t meet any of the above statements. Upon placing an order via our online ordering platform it signifies that you read and agreed the above statements. If you fail to comply with our due diligence checks, your order will be refunded minus a £5.50 admin fee to cover the time and costs involved with manually checking and refunding your order. If you do not wish to be subject to our due diligence checks, please do not order from our website. If you are concerned that someone you know maybe at risk of Nitrous Oxide abuse or misuse, please contact us immediately so we can take steps to block any future purchases.
Cream Pie Catering Contact Information:
Email: sales@creampiecatering.com
Telephone: 0191 809 0771
Display prices in:GBP
